- Shipping & Returns
Shipping & Returns
We ship using the US Postal Service (USPS) or the United Parcel Service (UPS). In rare cases we ship using FEDEX or DHL.
We will strive to ship your items within 2 days after a cleared payment has been received. We will contact you for any delays.
We offer FREE STANDARD US SHIPPING - No COUPON NEEDED, No MINIMUM, on every order.
Standard Mail takes 3-5 business days
Priority Mail takes 2-3 business days
Express Mail takes 1-2 business days
Standard International Mail takes 10-15 days
Priority International Mail takes 7-10 days
Express International Mail takes 5-7 days
You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order.
We will make every effort to accommodate any special requests. Please email us using the Contact US form with your request or questions.
Returns and exchanges are only available within 14 days and all items must be returned in new and unused condition with all tag(s) attached. Hair care products are not accepted for returns.
If you need to return our items, please write us an e-mail using the Contact US form to request a return authorization number (RA#). Return shipping fees are customer’s responsibilities.